Declaration and Liability Waiver
- By reading this document, you acknowledge that engaging in any physical activity may carry some risk to your health.
- You understand that all activities in any fitness program are optional, and you may stop at any time.
- You RELEASE CORE & CORE Fitness Club, its directors, servants and agents, personal trainers, staff, and subcontractors from any liability for any loss or injury, which you may suffer whilst participating in any activities howsoever otherwise caused.
- You have been advised and warned to obtain a wide-ranging and complete physical examination by a registered medical practitioner to confirm that you are fit and able to engage in all of the activities conducted.
- You agree to disclose any physical limitations, disabilities, ailments, or impairments which may affect your ability to participate in said fitness program herein, and ongoing.
- You acknowledge that you have read and understood all of the terms and conditions of this agreement prior to signing the agreement and the information it contains is true and correct.
- You assume with full knowledge of the dangers in your participation in fitness activities and do so at your own risk.
- Where the applicant is a minor, this application and agreement must be agreed upon by the minor and his or her guardian, who warrants and agrees that he or she is authorized to enter into this agreement on behalf of the minor and remains responsible for the minor of all the terms and conditions set out herein and indemnifies, CORE & CORE Fitness Club, its directors, servants and agents, personal trainers, staff and sub-contractors, from any claim by the minor.
- CORE reserves its right to ban the membership or access of any client in the event of an inappropriate footage or behavior shown within the facility which might be disturbing to its clients or found to be offensive to the brand.
- All clients are required to be dressed in a proper sports outfit.
Cancellation Policy
- All cancellations for sessions must be received at least 24 hours before your training session in order to avoid being charged for your session.
- Clients who do not cancel with 24 hours' notice will be charged for the canceled session. CORE & CORE Fitness Club understands that emergencies happen. We provide every client with one free short-notice cancellation.
- You will not be charged for your first cancellation with less than 24-hour notice. Subsequent short-notice cancellations will be charged for the session.
- The free short-notice cancellation only applies if CORE & CORE Fitness Club is notified prior to the session start time. No-shows are not eligible for the free cancellation.
CORE Refund Policy
- All memberships and sessions are non-refundable. Some exceptions are made due to medical reports, proof of traveling or moving to another city.
- If a refund goes through; CORE deducts all administration expenses, commission, and bank transactions.
- If a refund goes through; CORE deducts all used sessions based on the closest/highest membership or package. Refund must be investigated to know the reason, be it due to lack of service or team misbehaving, a report must be submitted by CS manager to the CEO, then refund must be authorized by the CEO.